December 17, 2015

NewCore shaping up to be a rotten deal for ratepayers

The NZ Herald reports:

A $157 million Super City computer system has a potentially "catastrophic" risk, says Auditor General Lyn Provost.

The NewCore system, the cost of which has blown out from $71 million to $157 million, also carries an "almost certain" risk with a "major impact", she said.

Last night, the council's chief information officer Dean Kimpton said Ms Provost was commenting on information supplied in May and the computer system had improved significantly since then.

If that’s the case, Mr Kimpton needs to stump up with new figures to dispel any speculation. It is simply not good enough to try and brush this cost-blowout under the carpet by saying “Trust us, it’s now under control.” Ratepayers deserve better, and councillors should be demanding more.

In the past few days, Ms Provost told the council's leadership and councillors the NewCore programme is an area of significant cost and risk to the council.

NewCore is considered key to delivering the promised savings of the Super City. It is designed to consolidate the outdated operating systems of the former eight councils, which merged in 2010 to become the Auckland Council.

It is ironic, yet worrying, for ratepayers that the very programme established to deliver the much vaunted efficiencies of amalgamation has itself cost more than double what was expected!

Ms Provost recommended council management review the risks. She also recommended management update the business case justifying continued investment in NewCore.

"Benefits are now forecast to total $58 million by 2022, whereas the original business case had benefits reaching $75 million by 2022," Ms Provost said.

Again the Council have over-promised and are set to under-deliver, with ratepayers picking up the bill.

A report to councillors in May made no mention of a "catastrophic" risk with the data issue, only that the "issues are being prioritised and addressed".

Last week, council managers gave councillors an upbeat progress report on NewCore, saying it was progressing well and forecast to be completed on time and on budget.

It looks like the the bureaucracy is working overtime to keep Councillors from asking the hard questions.

When ratepayers’ elected representatives are kept in the dark about such a serious issue, it’s a sign that there’s a significant cultural problem among Council officials. This needs to change.

December 15, 2015

ATEED to spend $500k on catchphrase is reporting that Auckland Council's ATEED is to spend nearly half a million dollars on new look and catchphrase.

Auckland will have spent half a million dollars on a new image and catchphrase by the time its "Global Auckland" branding project is completed next year.

It will be money well spent, says the head of marketing for Brisbane city, which recently went through a similar exercise.

Auckland is aiming to develop a brand to help attract more international visitors, events, skilled migrants and investment.

Global Auckland kicked off in April, and Aucklanders won't learn what their new catchphrase is until mid-2016.

The job is budgeted to cost $480,000 in total, the city's economic development agency ATEED said. [...]

The question is, will ratepayers ever see $480,000 of benefit for a logo and catchphrase? We think not. When was the last time you visited Sydney or LA because of how its Council's busy bodies have crowned the city?

The first phase included more than 100 one-on-one interviews, focus groups, surveys and a digital campaign.

Out of that the themes and strategy were developed and tested on audiences.

The project team was now translating those into creative concepts, design and communication tools.

"ATEED is working to ensure that Auckland's new global identity is reflective of the people who live here by engaging far and wide," Bridgwater said.

The members of the Global Auckland advisory group are:

* Jane Hastings, CEO of NZME - chair

* David Downes

* Ngarimu Blair, Ngati Whatua o Orakei

* Heather Shotter, Committee for Auckland executive director

* Dr Sudhvir Singh, Generation Zero

* Michael Barnett, Auckland Chamber of Commerce CE

* James Hurman

* Tracey Fox, APN NZ creative director

* Karl Ferguson, Auckland Council communications and public affairs director

* Viv Beck, Heart of the City CE.

How the environmental group Generation Zero are experts in branding and international marketing we don't know and we wonder how much of the $480k these people are being paid.  Are they treating is as a civic duty; a volunteer role to better promote our great city? Or another ratepayer funded trough?


October 08, 2015

Our ratepayer plan - will you help us?

The Auckland Ratepayers’ Alliance was launched back in April to provide a counter balance to a Mayor, Council, and officialdom who aren’t delivering the value for money we were promised with the Super City

Now that we are six months in, I thought it would be a good opportunity to update you about our progress and our plans for the next 12 months. How are we going to force the Council to put a halt to the high rates/high debt and big spending agenda?

Progress to date

Our movement is growing.  We are now in excess of 14,000 members across Auckland. In 6 months that is an incredible achievement – for comparison, the nationwide membership of the Labour Party is only around 15,000. A big thank you to our volunteers who delivered 25,000 “Have you rates gone up” leaflets – the response has been fantastic. Thank you too to those who donated generously and made the leaflet drop possible. 

Arming Aucklanders with the facts

Len Brown wants you to believe that he needs to rack up rates by 9.9% in order to afford quality infrastructure. In reality, despite his new transport levy, Auckland Council is now wasting so much money Auckland Transport has less money to spend on capital works this year!

We need to convince our fellow Aucklanders that we can have both affordable rates, and decent infrastructure. To do it, we will continue to expose examples of the Council wasting our money – it’s only through exposing the waste that we demonstrate that the Council could very well trim the fat, without it affecting core services for ratepayers.

Last week we launched the first of our Ratepayer Briefings examining the Council’s debt since amalgamation. The paper is available for download here. It shows that:

  • Auckland Council now has $10.09 billion in liabilities. To put this in perspective, it’s around $20,000 the Council owes per Auckland household.

  • Auckland Council’s per capita debt is so high that Aucklanders are in a worse position than Kaipara ratepayers in 2012 (when Government commissioners were appointed).

  • Despite record low interest rates, the Council's finance costs in 2014/15 amounted to $422 million. The Council's books are extremely vulnerable when the rates inevitably rise.

  • Len Brown’s fiscal management has increased total liabilities by 60% in the last 5 years and 15% in the last 12 months alone.

Leighton Smith picked up on our paper – you can listen to Leighton's comments here.

The 2017 elections – an opportunity for change

As a politically independent group we are not going to be running our own candidates at next years election. Instead we're going to be asking every Council and Mayoral candidate (regardless of their political affiliation) to sign a "Ratepayer Protection Pledge" - the pledge will ensure that Aucklanders know who will put an end to 9.9% rate hikes (and who won’t). The pledge will also serve as a very public commitment that the we can use to hold elected officials to account.

In addition, for the run up to the elections next year, we want to have the following in place: 

  • Leaflets ready to drop into every letterbox in the areas represented by the "Terrible Ten" Councillors who voted for the 9.9% rates. This will remind voters that these Councillors worked with Len Brown to replace his 2.5% rates rise cap with the 9.9% broken promise.

  • A mobile debt clock that shows the amount debt is rising every second under the Len Brown mayoralty (and the per household cost). By taking the mobile debt clock to candidate meetings we'll make sure affordability and low rates are at the forefront of the election campaign.

To make these campaigns possible we need more members and more donations. We also need you to spread the word and encourage co-workers, friends, and family members to join us. Only with numbers can we ensure our goal of a Super City with reasonable rates and sensible spending is achieved.

If you would like to become more involved in the Auckland Ratepayers’ Alliance you can contact us here, volunteer here, or please take a moment to donate here.

Let’s make it happen.

Jo Holmes
Auckland Ratepayers' Alliance

Donate Now

October 02, 2015

Ratepayer Briefing on Super City's liabilities

Auckland Council’s debt per person is now so high that it makes the failed Kaipara District Council look prudent, according to an Auckland Ratepayers’ Alliance 'Ratepayers' briefing released today. The paper, by Moritz Miersch, reports on the total liabilities incurred since the formation of the Super City and compares the same to Kaipara in 2012 when Government commissioners were appointed.

The paper shows that:

  • Auckland Council now have $10.09 billion in liabilities. To put this in perspective, it’s around $20,000 the Council owes per Auckland household.

  • Despite record low interests rates, the Council's finance costs in 2014/15 amounted to $422 million. The Council's books are extremely vulnerable when the rates inevitably rise.

  • Len Brown’s fiscal management has increased the credit card bill by 60% in the last 5 years and 15% in the last 12 months alone. It’s time the Council took responsibility for the tab it is leaving future generations.

Click here to download the briefing paper, or view below.

September 14, 2015

How many Council staff? Who knows?

Last week published this article about the Council’s increase in staff numbers. It appears to paint a different picture regarding staff numbers to official information we received from the Council.

Auckland Council has around 200 more staff than it did last year, thanks to the city's rapid growth.

The council is about to release its annual report for the 12 months to June 2015, showing both its revenue and expenditure rose during the year.

This was because of Auckland's increasing population, council officers said.

The city grew by 45,000 people last year, up from an increase of 35,000 in 2014.

"Population growth has a direct impact on many of our our activities," Matthew Walker, general manager financial plan, policy and budget, said.

The council and its agencies, including Watercare and Auckland Transport, hired 208 more full-time equivalents (FTEs) in the 2015 year.

This amounted to an extra $63 million in staff costs, Kevin Ramsay, general manager finance, said.

Firstly, that statement must be incorrect. If the hiring of 208 additional staff members caused an increase in staffing costs of $63 million per annum, that means each of those new staff would be taking home an average salary of over $300,000! 

For example numbers of building consents went up 6 per cent in the year, meaning the council had to employ the equivalent of 42 more people in the building and resource consents areas to process them.

Auckland Transport, which oversaw big projects such as the rollout of the electric trains and the first full year of the integrated HOP passenger card, employed 116 more FTEs.

"That was a lot of people being brought on board just to increase that ability to deliver those services," Ramsay said.

Auckland Transport employed 116 more FTEs in part due to the introduction of HOP cards – cards which are supposed to automate transactions between customers and staff. With the introduction of a card to help streamline and automate services, ratepayers would expect staffing numbers to be reduced. Yet Auckland Transport seem to think the introduction of the simpler service is somehow justification for employing more people at the ratepayer’s expense!

Likewise water services provider Watercare employed 58 more FTES,  "just to literally serve, to operate, to maintain and deliver on that infrastructure".

There were also one-off events which required more staffing, such as the handling of a record number of submissions on the council's new 10-year budget, the Unitary Plan hearings currently being held, and the FIFA Under 20 and Cricket World Cups.

Nevertheless the council made an operating surplus of $80 million for the year, and its $2.2 billion spend on staff and suppliers was within budget, he said.

Staff numbers were still around 230 fewer than when the Auckland Super City was created five years ago.

Auckland Council can’t seem to get their story straight. Last month we received a response to an information request about staff numbers, which showed that the total FTE of the legacy councils was 9,430, while Auckland Council as at 30 June 2014 was 9,394 FTE.

The Council cannot seem to get their story right. On the one hand they are telling us that they employed 208 more FTE in the past year, which would take their total FTE up to 9,602. Yet on the other they are claiming that they employ slightly less FTE than the sum of the legacy councils (9,430).

Seems that the Council’s spinning, rather than giving ratepayers an accurate picture of staff numbers. That’s not good enough.

August 26, 2015

Len Brown responds to ARA criticism of 2am ticketing blitz


Len Brown has conceded that the Ratepayers’ Alliance characterisation of the 2am ticket blitz in Orakei as “overzealous revenue gathering” was a “fair comment in the sense that it is unusual timing” during an interview with 95bFM this morning.

The 2am ticketing blitz saw residents along Apihai and Tautari streets in Orakei saw 27 residents fined $40 each for parking partly on the footpath.

Both streets are very narrow and residents suggest that parking partly on the footpath is a neighbourhood courtesy to ensure vehicle traffic, including emergency services, can navigate down the streets during the evening.

While the Mayor would not be drawn on whether Auckland Transport officials were wrong to be ticketing residents, he did say “It’s certainly an unusual time for our transport guys to be out and carrying their work in that type of diligent manner”.

Len Brown says he has requested a report of the incident and will look into it further. We’re not holding our breath for any reprieve for these residents, despite the Council itself being caught out a day later committing the exact same infringement on the exact same road.

How’s that for hypocrisy?

You can listen to this portion of Len Brown’s interview with 95bFM below.



August 25, 2015

Do as Council says, not as they do (again)

Early morning ticket blitz

You may have seen the media coverage yesterday about the 27 people who woke up last week to tickets from Auckland Transport for parking on the kerb after a 2am blitz along Apahai and Tautari streets in Orakei.

By coincidence, Carmel, our volunteers coordinator knows the streets well. Her son flats on Tautari Street (he didn’t receive a ticket, though several of his flatmates did). Both streets are very narrow and if residents park on the street, it would be impossible to get any vehicles or emergency services past the parked vehicles. Parking on the curb has happened for years – it’s common sense – not that it matters to the Council.

Auckland Transport has tried to defend its actions. Apparently vehicles obstructing pedestrians using the footpaths are a big problem at 2 in the morning.

Yesterday I joined RadioLIVE’s Ali Mau and Willie Jackson to discuss the Council’s approach (click here for audio on demand).

Do as Council says - not as they do

Council employee caught outSo it came as no surprise today to learn that even the Council’s employees are parking on the kerb in the same area – only they don’t get a ticket. This afternoon the Herald published a photograph taken by an eagle-eyed resident of one of the Council’s very own cars parked half-on the footpath during the middle day.

Len_Brown.jpgThis isn’t the first time photographic evidence of hypocrisy has been ignored. Auckland Transport refused to ticket Len Brown when he was snapped parking over a cycle lane last month. It’s time we had a Council culture that served ratepayers, not lorded over them with this sort of arrogance.

We’re backing those who got the tickets – and have launched a petition calling on the Council to either abandon it’s hard-nosed approach and cancel the 27 tickets. Please take a moment to sign the petition by clicking here.

July 20, 2015

Do as they say, not as they do

auckland-civic-car-park-120.jpgToday we can reveal that as the Council is hiking parking charges by 40 - 50 per cent from next month, Councillors and senior Council staffers are enjoying free carparks courtesy of ratepayers.

From next month it will cost $24 to park all day at the council's three central city buildings at Downtown, the Civic and Victoria Street. Yet documents we have released today show that elected officials and 30 other staff members are entitled to individual car parks worth at least $4,920.

Aucklanders have faced increased rates, the transport levy and now the prospect of a further 50 per cent increase in the cost of parking. When will the Council get off Aucklanders' backs? Even worse - while they are telling everyone else to take the bus or train, Councillors are feathering their own nests with their private parking spaces.

Early-bird parking was abolished last year by Auckland Transport as they claimed it was subsidising commuter traffic into the city centre. Now they have announced that wasn't enough - so want to increase prices by 40 - 50 per cent!

While Aucklanders have to pay top dollar to get parking in Auckland, councillors and thirty council big-wigs have free parking courtesy of ratepayers. This is a clear case of do as I say, not as I do.

July 01, 2015

Guest Post: Friends of Fowlds Park

A member has sent this through to highlight what he thinks is the Council spending money unnecessarily.


Friends of Fowlds Park are a community of people who oppose Auckland Council’s plans to build a 10,000 square metre artificial pitch in Fowlds Park, Mt Albert, as part of Council's plans to build 37 artificial pitches in public parks across Auckland at a cost of more than $2 million per pitch (a total of $74 million). 

The reasons we’re opposing the application are listed on our website.  Briefly, if Council chose fibre reinforced grassas it has chosen for for Nixon Park, Kingsland, instead of an artificial surface, it would deliver as many hours of sport but would have none of the adverse effects on the environment particular to artificial pitches.  The fibre reinforced grass option would cost only around one third as much to install, a total of only $24 million for 37 fields, a $50 million saving.

We ask for your support by making a submission to Auckland Council’s application by 13th July (click here for details).

We believe it is important that as many individuals and organisations as possible, wherever they are located, make submissions on this important issue which affects the whole of Auckland and all Aucklanders.

Kind regards

Will McKenzie (on behalf of Friends of Fowlds Park)
[email protected]


June 25, 2015

"Terrible Ten" pass Brown budget

Well it's now official. Len Brown's 'pledge' to cap rates at 2.5% was a joke all along

The Auckland Ratepayers’ Alliance is saddened that Aucklanders will be facing an average 9.9% rates increase after passing the Mayor's proposed budget nine votes to ten.

This locks in rate increases ninety-nine times the current rate of inflation. With some suburbs facing rate increases of nearly 20% in a single year. What confidence can Aucklanders have in Len Brown when he promises a 2.5% rates cap and delivers a 9.9% rates hike?

The Ratepayers’ Alliance will be making it its mission to ensure that not a single councillor that voted for today's rates hike will be re-elected next year.

Join the campaign to hold the Council to account by clicking here.

The "Terrible Ten":

  • Len Brown
  • Arthur Anae
  • Bill Cashmore
  • Linda Cooper
  • Chris Darby
  • Alf Filipaina
  • Mike Lee
  • Calum Penrose
  • Wayne Walker
  • Penny Webster

Penny Hulse was not at this vote, but has previously indicated support for Len Brown's financial management of the City.